Customer satisfaction is crucial to us and we are confident that our products will exceed our customer’s expectations.
We understand that things happen and for whatever reason, sometimes a refund is necessary. That’s why we provide a 100% refund on all items purchased from our website within the first 30 days. Contact us via the email listed and put Refund in the subject and let us know what product you want a refund for.
We’ll provide instructions to return the product to us (you pay return shipping fee and $8 restocking fee) we’ll send you a link for the restocking fee payment and upon receipt of the item we’ll refund the full amount of the product *except if the item was purchased at a “promo” or “discounted” price, then the “promo” or “discounted” price for that product will be refunded instead of the regular sales price.
For further details regarding returns, refunds, or order cancellations, please contact customer service via email or phone.
Email: CustomerCare@HoweEssentials.com
Phone: (718) 865-3183